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We hope that You will be delighted with your order. However, if within 7 days of receiving the goods, You change your mind, we will be happy to offer You a refund credited(products price except shipping fee) to the PayPal account.
Please note that you must notify us of your intention to return the goods to us within 7 working days, and make sure to send the items to us within 7 days after having notified us of your intention.
You can do this by e-mailing to the following.
We only can accept the returned goods in a saleable condition and in their original, undamaged packaging. The parcel remains the customer’s responsibility until it reaches us.
A refund of the delivery charge will only be given in the instance of incorrect, damaged or faulty products.
All items returned as faulty item will be inspected and any items we deem damaged as a result of fair wear and tear will not be accepted as faulty.
For reasons of hygiene and safety, we are unable to accept the return of the pierced jewellery unless faulty products. Refunds can only be requested by the Purchaser.